We enjoyed our stay in a Family Suite, which was spacious enough for our group. It was also a great location for exploring nearby attractions. The staff were helpful during our stay, making check-in smooth.

My kids wished there were more activities for families in the hotel. A children's play area would be a fantastic addition.

I had a nice stay with fantastic room service that really impressed me. The large standard queen room was cozy and well-kept. You'll enjoy the indoor hot tub. just don't expect it to perform like a regular hot tub.

The check-in process was rather swift, making it easy to settle in. The staff was accommodating, and the beds provided a good night's rest for my family.

However, I noticed some areas that could improve.

The room was fabulous! Spacious and clean, it exceeded my expectations. Plus, there was a sauna and an indoor hot tub, perfect for relaxation after a long day.

Felt cared for, no complaint.

The stay was quite pleasant, especially due to the spacious and clean family suite we had. It was well-stocked with amenities, which made our experience comfortable. The staff promptly addressed minor issues, ensuring everything was running smoothly during our visit. We also appreciated the convenient location, with various attractions and restaurants nearby, making it easy to explore the area.

It was just a well-suited match for a weekend respite in San Mateo with good value. The elevator had stained carpets, but it served its purpose. Be aware of the inconsistent staff behavior during your stay.

The Holiday Inn provided an efficient business experience. The meeting rooms were equipped with modern technology, and the WiFi service was reliable, allowing me to stay connected for work. The staff was attentive, assisting with any logistical needs I had during my stay. Additionally, the location was convenient for my meetings in the San Mateo area and easily accessible from the airport.

Parking costs additional fees.

We had an excellent stay at Holiday Inn & Suites San Mateo! Our family suite was spacious and comfortable, perfect for our needs. The rooms were clean and well-stocked with amenities, including a fridge, microwave, and coffee maker. The separate living area allowed us to unwind in comfort, making our stay even more enjoyable.

WiFi issues during check-in.

The room was spacious, equipped with all the essentials. The staff quickly addressed minor issues like hangers and drainage.

Felt at home here, no reason to complain.

The Holiday Inn & Suites San Mateo, Sfo had a lovely ambiance. I especially appreciated the spacious lobby and well-marked elevators, which made it easy for me to navigate the hotel comfortably as a senior traveler.

Improve the shuttle service for elderly guests.

The spacious lobby and well-marked elevators made navigating easy. I appreciated the warm ambiance and comfortable seating areas, which invited relaxation. The staff were attentive and helpful, ensuring I felt well taken care of during my stay.

Improve shuttle service for better accessibility.

unexpectedly delightful surprise with friendly service, but parking fees are added

clean rooms, friendly staff, good breakfast.

Had an awesome time with my friends at this hotel! We got to explore the nearby attractions and even caught a show at the Fillmore. The staff was super helpful, and the fitness center had everything we needed to stay active. Just a heads up, the parking might cost extra, so factor that in.

We experienced some minor issues at check-in, like the clerk misloading our room keys, which was a bit annoying.